Add ITSM field to Customer Ticket Interface
Moderator: crythias
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wipeout_630
- Znuny newbie
- Posts: 32
- Joined: 19 Apr 2011, 23:27
- Znuny Version: 3.3.1
- Real Name: Nathan Unsworth
- Company: CSS Corp
- Location: Salt Lake City, Utah
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Add ITSM field to Customer Ticket Interface
I have added the same code for ITSM Impact found in AgentTicketPhone and have added it to CustomerTicketMessage.dtl. When I pull up the new ticket creation form, the title is there, but the drop down box is not displaying. Is there something I'm missing?