work order assign

Moderator: crythias

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christ4life17
Znuny newbie
Posts: 1
Joined: 25 Jul 2011, 22:47
Znuny Version: 3.0.4
Real Name: Rusty Wolf
Company: Transcom

work order assign

Post by christ4life17 »

Is it possible to assign a work order to a queue instead of an agent? If so how?
OTRS 3.0.7 with ITSM 3.0.4 on Linux (CentOS) with MySQL database connected to an Active Directory for Agents.
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