Customers filter

Moderator: crythias

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PCP
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Posts: 5
Joined: 20 Jul 2011, 12:30
Znuny Version: 3.09
Real Name: Pere

Customers filter

Post by PCP »

Hi,
I have a problem with customers, in my OTRS system have a lot of queue's and Agents, and its not necessari that the agents view all customers of the enterprise, i would like to filter Customers in order to queve selection, or in defect specify a "selection" of customers to Agent.

thnks ! 8)
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PCP
Znuny newbie
Posts: 5
Joined: 20 Jul 2011, 12:30
Znuny Version: 3.09
Real Name: Pere

Re: Customers filter

Post by PCP »

anyone has encountered this?

:(
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crythias
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Re: Customers filter

Post by crythias »

Start here: http://forums.otrs.org/viewtopic.php?f=62&t=8667
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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