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subu
Znuny newbie
Posts: 8
Joined: 30 May 2007, 11:00

FAQ attachments

Post by subu »

Hi Forum,

I have defined two roles, FAQ editor and FAQ user.

FAQ editor has all permissions on group "faq". (creates new articles and edits old ones)

FAQ user has only ro permission on group "faq". (may only view articles)

Now if the editor attaches a file to the FAQ article, the FAQ user cannot read this attachment, and gets a message saying "NO PERMISSION!!" .

It should be obvious that the FAQ user should have read rights on that attachment, thus should be able to download the attachment or view it inline if possible!

There seems to be some rights problems on attachments.

Any suggestions, similar problems, solutions.

Thanks for your help
Subu
Prod OTRS 2.1.6 - Debian Etch 4.0 - Oracle 10.2g - DBI::DBD::Oracle1.19
Test OTRS 2.1.7 - Debian Etch 4.0 - Oracle 10.2g - DBI::DBD::Oracle1.19
Dev OTRS 2.2.0-Beta3 - Debian Etch 4.0 - Oracle 10.g - DBI::DBD::Oracle1.19
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