Hi All,
I seem to be having a problem accessing the package manager. I went ahead and disabled the SELinux but I am still getting the error as follows:
ERROR: Need write permission in OTRS home
Try: $OTRS_HOME/bin/SetPermissions.pl !!!
I am trying to get to the package manager in order to be able to use the iphone app. Any help would be greatly appreciated. Thanks in advance.
Chris B.
Not able to access package manager
Moderator: crythias
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- Znuny newbie
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- Real Name: Christopher Burcet
- Company: Kelly Global Logistics
Not able to access package manager
Last edited by cburcet on 23 Aug 2011, 21:27, edited 1 time in total.
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- Znuny ninja
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Re: Not able to access packet manager
and did you run the SetPermissions.pl?Try: $OTRS_HOME/bin/SetPermissions.pl !!!
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
-
- Znuny newbie
- Posts: 3
- Joined: 23 Aug 2011, 16:07
- Znuny Version: 2.4.9
- Real Name: Christopher Burcet
- Company: Kelly Global Logistics
Re: Not able to access packet manager
ok started to run SetPermissions.pl but since im somewhat new to Ubuntu/linux im not really sure how to set the permissions for the admin user in order to access the package manager. Sry for being such a pain 

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- Znuny newbie
- Posts: 3
- Joined: 23 Aug 2011, 16:07
- Znuny Version: 2.4.9
- Real Name: Christopher Burcet
- Company: Kelly Global Logistics
Re: Not able to access package manager
Got It!!!
was a typo in my end.

was a typo in my end.