SMTPTLS Fail

[nathankc]

OTRS 3.0.9 is running on:
Windows 2008
MSSQL 2008
IIS 7

I really need to get SMTPTLS working - I've got a functional workaround for now by using the local SMTP service in IIS but I would rather outbound emails be routed through Exchange 2007, for which I need SMTPTLS. After fighting with Perl and CPAN for a few days, I've finally gotten to where this is the only remaining error whenever I attempt to configure OTRS to use SMTPTLS:

Code: Select all

[Fri Aug 26 17:09:16 2011][Error][Kernel::System::Email::new][105] [Fri Aug 26 17:09:16 2011] index.pl: Can't locate IO/Socket/SSL.pm in @INC (@INC contains: C:/OTRS/OTRS/bin/Custom C:/OTRS/OTRS/bin/Kernel/cpan-lib C:/OTRS/OTRS/bin C:/OTRS/OTRS/bin/cgi-bin/../../Custom C:/OTRS/OTRS/bin/cgi-bin/../../Kernel/cpan-lib C:/OTRS/OTRS/bin/cgi-bin/../.. C:/Perl/site/lib C:/Perl/lib .) at C:/OTRS/OTRS/bin/Kernel/cpan-lib/Net/SMTP/TLS/ButMaintained.pm line 16, <DATA> line 522.
[Fri Aug 26 17:09:16 2011] index.pl: BEGIN failed--compilation aborted at C:/OTRS/OTRS/bin/Kernel/cpan-lib/Net/SMTP/TLS/ButMaintained.pm line 16, <DATA> line 522.
[Fri Aug 26 17:09:16 2011] index.pl: Compilation failed in require at C:/OTRS/OTRS/bin/Kernel/System/Email/SMTPTLS.pm line 17, <DATA> line 522.
[Fri Aug 26 17:09:16 2011] index.pl: BEGIN failed--compilation aborted at C:/OTRS/OTRS/bin/Kernel/System/Email/SMTPTLS.pm line 17, <DATA> line 522.

One interesting thing (to my untrained eye) is the OTRS path "C:\otrs\otrs\bin\kernel\cpan-lib" - that isn't correct. It should be "C:\otrs\otrs\kernal\cpan-lib" - no bin. On a hope and prayer, I copied the Kernel folder to the /bin and that didn't resolve anything.

Any thoughts?

[crythias]

Can't locate IO/Socket/SSL.pm
need to make sure this is installed.

[nathankc]

that was it - not sure why that wasn't installed by default but once I correctly got Net:SSLeay installed I was able to install IO:Socket:SSL.pm
Still had a couple of Exchange items to clean up but that is done and now I'm sending SMTPTLS through OTRS and Exchange.

Thank you!