Hello, I've installed otrs version 3.0.11 on linux Redhat5. I configured the Core::Sendmail as per the instructions at http://faq.otrs.org/otrs/public.pl?Acti ... ItemID=363. I'm able fetch the mail for the gmail account but a test of the send returns the following error:
connect faild :IO::INET: connect: Connection timed out at /opt/otrs//Kernal/System/Email/SMTPTLS.pm line 110
New to Linux and OTRS
thx
unable to send mail via gmail smtptls
Moderator: crythias
Re: unable to send mail via gmail smtptls
check if you are allowed to connect throug the port 25 to google mail
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: unable to send mail via gmail smtptls
You can't connect through port 25 to gmail.
You also need to make a secure connection, I can't remember the port, something like 584
You also need to make a secure connection, I can't remember the port, something like 584
Re: unable to send mail via gmail smtptls
It's 587 (submission) which is SMTPTLS on a seperate Port (and won't work without authentification)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com