Need valid SortBy (CustomerName)!

[pokyu01]

Hallo zusammen,

die CustomerTicketOverView.dtl wurde von mir um weitere Spalten (SLA, AUSENWIRKUNG, KUNDE, TICKETMELDER) erweitert:

CustomerNameSort.png

Klickt man auf die Überschrift in der Spalte "TICKETMELDER" um die Daten zu sortieren, bekommt man im OTRS Systemprotokoll die Fehlermeldung "Need valid SortBy (CustomerName)!".

Hat jemand eine Idee voran das Problem liegen könnte.

Anbei das entsprechende Code Fragment:

Code: Select all

...
<div class="Content">
        <table class="Overview">
            <thead>
                <tr>
                    <th class="Ticket $LQData{"TicketSort"}">
                        <a href="$Env{"Baselink"}Action=$Env{"Action"};Subaction=$Env{"Subaction"};SortBy=Ticket;OrderBy=$LQData{"OrderBy"};Filter=$LQData{"Filter"}">
                            $Config{"Ticket::Hook"}
                        </a>
                    </th>
                    <th class="Title $LQData{"TitleSort"}">
                        <a href="$Env{"Baselink"}Action=$Env{"Action"};Subaction=$Env{"Subaction"};SortBy=Title;OrderBy=$LQData{"OrderBy"};Filter=$LQData{"Filter"}">
                            $Text{"Title"}
                        </a>
                    </th>
                    <th class="State $LQData{"StateSort"}">
                        <a href="$Env{"Baselink"}Action=$Env{"Action"};Subaction=$Env{"Subaction"};SortBy=State;OrderBy=$LQData{"OrderBy"};Filter=$LQData{"Filter"}">
                            $Text{"State"}
                        </a>
                    </th>
                    <th class="Age $LQData{"AgeSort"}">
                        <a href="$Env{"Baselink"}Action=$Env{"Action"};Subaction=$Env{"Subaction"};SortBy=Age;OrderBy=$LQData{"OrderBy"};Filter=$LQData{"Filter"}">
                            $Text{"Age"}
                        </a>
                    </th>
                    <th class="SLA $LQData{"SLASort"}">
                        <a href="$Env{"Baselink"}Action=$Env{"Action"};Subaction=$Env{"Subaction"};SortBy=SLA;OrderBy=$LQData{"OrderBy"};Filter=$LQData{"Filter"}">
                            $Text{"SLA"}
                        </a>
                    </th>
                    <th class="TicketFreeText3 $LQData{"TicketFreeText3Sort"}">
                        <a href="$Env{"Baselink"}Action=$Env{"Action"};Subaction=$Env{"Subaction"};SortBy=TicketFreeText3;OrderBy=$LQData{"OrderBy"};Filter=$LQData{"Filter"}">
                            $Text{"Aussenwirkung"}
                        </a>
                    </th>
                    <th class="CustomerID $LQData{"CustomerIDSort"}">
                        <a href="$Env{"Baselink"}Action=$Env{"Action"};Subaction=$Env{"Subaction"};SortBy=CustomerID;OrderBy=$LQData{"OrderBy"};Filter=$LQData{"Filter"}">
                            $Text{"Kunde"}
                        </a>
                    </th>
                    <th class="CustomerName $LQData{"CustomerNameSort"}">
                        <a href="$Env{"Baselink"}Action=$Env{"Action"};Subaction=$Env{"Subaction"};SortBy=CustomerName;OrderBy=$LQData{"OrderBy"};Filter=$LQData{"Filter"}">
                            $Text{"Ticketmelder"}
                        </a>
                    </th>
                </tr>
            </thead>
            <tbody>
<!-- dtl:block:Record -->
                <tr title="$QData{"TicketNumber"}" class="MasterAction">
                    <td class="Ticket">
                        <a href="$Env{"Baselink"}Action=CustomerTicketZoom;TicketID=$LQData{"TicketID"}" class="MasterActionLink">$QData{"TicketNumber"}</a>
                    </td>
                    <td class="Title">
                        <div>
                            <h2>$QData{"Subject","60"}</h2>
                            &nbsp;-&nbsp; $QData{"Body","130"}
                        </div>
                    </td>
                    <td class="Status" title="$Text{"$Data{"State"}"}">$Quote{"$Text{"$Data{"State"}"}","18"}</td>
                    <td class="Age" title="$TimeShort{"$Data{"Created"}"}">$QData{"Age","20"}</td>
                    <td class="SLA" title="$Text{"$Data{"SLA"}"}">$Quote{"$Text{"$Data{"SLA"}"}","15"}</td>
                    <td class="TicketFreeText3" title="$Text{"$Data{"TicketFreeText3"}"}">$Quote{"$Text{"$Data{"TicketFreeText3"}"}","18"}</td>
                    <td class="CustomerID" title="$Text{"$Data{"CustomerID"}"}">$Quote{"$Text{"$Data{"CustomerID"}"}","18"}</td>
                    <td class="CustomerName" title="$Text{"$Data{"CustomerName"}"}">$Quote{"$Text{"$Data{"CustomerName"}"}","18"}</td>
                </tr>
...

Danke

Gruß

Yury