Hi,
Everything and I mean everything is slow when navigating from window to window. Opening new tickets, creating new tickets, everything lags for a couple seconds to the point we are thinking of not using it.
I am using centos, apache 2.2, mysql 5.1. Thanks for any info!
Slow response time
Moderator: crythias
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jenniegirl
- Znuny newbie
- Posts: 12
- Joined: 03 May 2010, 20:53
- Znuny Version: 2.0.5
Re: Slow response time
Please give more information on the server hardware
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
jenniegirl
- Znuny newbie
- Posts: 12
- Joined: 03 May 2010, 20:53
- Znuny Version: 2.0.5
Re: Slow response time
Dual Xeon CPU
4 GB
4 GB
Re: Slow response time
please check the hints in the support assessement module
You'll gain a lot of performance using mod_perl
You'll gain a lot of performance using mod_perl
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
SLESSARD
- Znuny advanced
- Posts: 119
- Joined: 12 Jan 2011, 22:35
- Znuny Version: 4.x.x.x.x
- Company: Self-Employed
Re: Slow response time
Did you activate performance logging ... could give you / us some idea of what is happening
OTRS 4.0.11
Ubuntu 15.04
MySQL Database, PHP5, Apache (LAMP server bundle)
Ubuntu 15.04
MySQL Database, PHP5, Apache (LAMP server bundle)