Content of mail body

Moderator: crythias

Locked
dileep0358
Znuny newbie
Posts: 62
Joined: 05 Oct 2011, 12:31
Znuny Version: 4.0.12
Real Name: Dileep Kumar SIngh
Company: MotherSonsumi InfoTech & Designs Ltd.

Content of mail body

Post by dileep0358 »

Sir,
Emails which are having more than 500 KB content in the mail body takes a lot of time in getting open and sometimes not get opened. how we can resolve this problem?
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Content of mail body

Post by jojo »

as 500K needs to be transfered first to your broser this will take some time

use a goood browser (firefox 8)
have a good network/internet connection for server and client
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
dileep0358
Znuny newbie
Posts: 62
Joined: 05 Oct 2011, 12:31
Znuny Version: 4.0.12
Real Name: Dileep Kumar SIngh
Company: MotherSonsumi InfoTech & Designs Ltd.

Re: Content of mail body

Post by dileep0358 »

from where we can increase the memory size of email body?
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Content of mail body

Post by jojo »

you can not configure Memory sizes of an email
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Locked