issue with Package manager otrs 3.0 windows

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antonioj84
Znuny newbie
Posts: 1
Joined: 17 Nov 2011, 19:47
Znuny Version: 3.0
Real Name: antonio
Company: cosmo

issue with Package manager otrs 3.0 windows

Post by antonioj84 »

I guess I was trying to re-install webinstaller and the end I change my mind because it requested em to create a new database

Can someone direct me, under admin my installed opm packages ie "survey, faq" no longer show on the LOCAL REPOSITORY at the bottom althought they are installed and I am able to use them. It appears I can no longer use the package manager otrs3.0 windows installer.

OTRS is running on a live box everything working smooth except the package manager .Can I re-create the database without loosing my data.

I can see every everything at the top that I have installed on the ONLINE REPOSITORY but the LOCAL REPOSITORY at the bottom is empty and when I try to re-installed I can repopulate I got the error
"
Oops! An Error occurred.
Error Message: Package is not installed, can't upgrade!
"
any help is greatly appreciated
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: issue with Package manager otrs 3.0 windows

Post by jojo »

it seems that you destroyed your database....

restore the backup
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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