LDAP Authentication

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fabius
Znuny newbie
Posts: 2
Joined: 21 Nov 2011, 22:20
Znuny Version: 3.0.5
Real Name: Fabio Danieli
Company: Sielte S.p.A.

LDAP Authentication

Post by fabius »

Hi,
I've an OTRS 3.0.5 installation with LDAP Customer and Agent Authentication configured.
If I login with an user on the /otrs/customer.pl page, I can't see "New Ticket" button, so I can't create a ticket from customer pages.
What can I check?
thank you
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