Can someone explain to me how tickets are assigned to sub-queues, when the sub-queue is NOT selected from the Customer Ticket screen?
Thanks,
Laurie.
Sub Queues...
Moderator: crythias
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laurie_neil
- Znuny newbie
- Posts: 3
- Joined: 15 Aug 2011, 14:57
- Znuny Version: 3
- Real Name: Laurie Neil
- Company: ICAS
Sub Queues...
OTRS 3.0.9 Running on Ubuntu 10.04 LTS // mySQL database