I am not receiving agent notifications emails...
I can add a normal notification (Admin>Notifications) and that notification will send out email alerts.
I also have a postmaster pop3 picking up email from an account and turning them into tickets (works).
I can send emails from Admin Notification.
I have the 4 notifications set to YES under Agent settings.
After reading some other topics on this board, I tried to put an address in the SendmailNotificationEnvelopeFrom field in Core::Sendmail but still no agent notifications coming through.
Is there a separate log I can be looking at to see if the OTRS system is even sending these emails out? Admin > Syslog doesn't show anything for agent notifications.
Not receiving agent notifications
Moderator: crythias
Re: Not receiving agent notifications
I also noticed that Auto Response Management notifications are not going out either. I've reinstalled a few times to see if I may have missed something in initial config but it seems Agent Notifications and Auto Response notifications are not being sent.