Hi Support
We want to delete the ticket in otrs ticketing closed tickets. Other thing is how to take the data backup in OTRS. please give the solution. 3
thanks
Dhana
Delete and backup
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dhanasekar
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Wolfgangf
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Re: Delete and backup
Man,
look at Generic Agents and read the Manual regarding backup/recovery or use search in the forum
BR
look at Generic Agents and read the Manual regarding backup/recovery or use search in the forum
BR
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting