Hi
I want to create a ticket by using perl script/rpc/soap. Everything works except passing the time I spent to fix the ticket. Does someone know how to pass this with SOAP request?
%TicketData = (
TN => $TicketNumber,
Title => $OTRS_Subject,
Queue => $OTRS_Queue,
Lock => 'unlock',
Priority => '3 normal',
State => 'closed successful',
CustomerID => $OTRS_CustomerFrom,
CustomerUser => $OTRS_CustomerFrom,
OwnerID => 3,
UserID => 3,
TimeUnit => '15',
);
Adding TimeUnit or TicketAccountedTime doesn't do anything
Anyone?
passing TicketAccountedTime by SOAP/RPC
Moderator: crythias