Can I remove ">" mark from notifications

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otrslanka
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Can I remove ">" mark from notifications

Post by otrslanka »

How can i remove ">" mark from the event based notifications, which is appearing in each line.?

:shock: :shock: :shock: :shock: :shock: :shock: :shock: :shock: :shock: :shock: :shock: :shock:
JamesHottinger
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Re: Can I remove ">" mark from notifications

Post by JamesHottinger »

i would also like to know this one!
James Hottinger
Running OTRS Helpdesk 3.1.1 on Windows 7.
jojo
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Re: Can I remove ">" mark from notifications

Post by jojo »

this sign is only shown on quotations
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otrslanka
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Posts: 65
Joined: 27 Feb 2012, 12:22
Znuny Version: 128000
Real Name: Hasitha
Company: abc

Re: Can I remove ">" mark from notifications

Post by otrslanka »

How can i avoid that character from the Email notifications?
jojo
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Re: Can I remove ">" mark from notifications

Post by jojo »

if it is a quotation it is configured in sysconfig as far as I remember
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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