Hello,
I've looked through the OTRS Docs and forums for examples of utilizing Web Services.
In my environment I want to set up OTRS to consume a customer list from another server using SOAP or RESTful Web Services.
Cheers..
Web Services utilization
Moderator: crythias
Re: Web Services utilization
that needs some development
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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jacobrey
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Re: Web Services utilization
I was looking for to use the same approach with web services. Is anything in the works?
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ferrosti
- Znuny superhero
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Re: Web Services utilization
We do have a SOAP addon. It has been developed by xxx for our certain environment.
With some coding experience it should not be too hard to take the DB or LDAP backends as a template and redesign them for SOAP or whatever.
With some coding experience it should not be too hard to take the DB or LDAP backends as a template and redesign them for SOAP or whatever.
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IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems