lese hier schon seit geraumer Zeit mit und muss sagen das Forum hat mir hier oder da schon oft weiter geholfen.
Mein Problem ist folgendes will meine OTRS 3.1.2 (auf nem Debian 6.0.4) ans LDAP anbinden. -> Leider Erfolglos!
Meine Config.pm schaut so aus:
Code: Select all
# --
# Kernel/Config.pm - Config file for OTRS kernel
# Copyright (C) 2001-2011 xxx, http://otrs.org/
# --
# $Id: Config.pm.dist,v 1.25 2011/09/16 10:58:28 mg Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
# Note:
#
# -->> OTRS does have a lot of config settings. For more settings
# (Notifications, Ticket::ViewAccelerator, Ticket::NumberGenerator,
# LDAP, PostMaster, Session, Preferences, ...) see
# Kernel/Config/Defaults.pm and copy your wanted lines into "this"
# config file. This file will not be changed on update!
#
# --
package Kernel::Config;
use utf8;
sub Load {
my $Self = shift;
# ---------------------------------------------------- #
# ---------------------------------------------------- #
# #
# Start of your own config options!!! #
# #
# ---------------------------------------------------- #
# ---------------------------------------------------- #
# ---------------------------------------------------- #
# database settings #
# ---------------------------------------------------- #
# DatabaseHost
# (The database host.)
$Self->{DatabaseHost} = 'localhost';
# Database
# (The database name.)
$Self->{Database} = 'otrs';
# DatabaseUser
# (The database user.)
$Self->{DatabaseUser} = 'otrs';
# DatabasePw
# (The password of database user. You also can use bin/otrs.CryptPassword.pl
# for crypted passwords.)
$Self->{DatabasePw} = 'otrs';
# DatabaseDSN
# (The database DSN for MySQL ==> more: "man DBD::mysql")
$Self->{DatabaseDSN} = "DBI:mysql:database=$Self->{Database};host=$Self->{DatabaseHost};";
# (The database DSN for PostgreSQL ==> more: "man DBD::Pg")
# if you want to use a local socket connection
# $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};";
# if you want to use a tcpip connection
# $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};host=$Self->{DatabaseHost};";
# if you have PostgresSQL 8.1 or earlier, activate the legacy driver with this line:
# $Self->{DatabasePostgresqlBefore82} = 1;
# ---------------------------------------------------- #
# fs root directory
# ---------------------------------------------------- #
$Self->{Home} = '/opt/otrs';
# ---------------------------------------------------- #
# insert your own config settings "here" #
# config settings taken from Kernel/Config/Defaults.pm #
# ---------------------------------------------------- #
# $Self->{SessionUseCookie} = 0;
# $Self->{CheckMXRecord} = 0;
# ---------------------------------------------------- #
# ---------------------------------------------------- #
# data inserted by installer #
# ---------------------------------------------------- #
# $DIBI$
# ---------------------------------------------------- #
# ---------------------------------------------------- #
# #
# End of your own config options!!! #
# #
# ---------------------------------------------------- #
# ---------------------------------------------------- #
}
# ---------------------------------------------------- #
# needed system stuff (don't edit this) #
# ---------------------------------------------------- #
use strict;
use warnings;
use vars qw(@ISA $VERSION);
$VERSION = qw($Revision: 1.25 $)[1];
use Kernel::Config::Defaults;
push (@ISA, 'Kernel::Config::Defaults');
# -----------------------------------------------------#
1;
# -----------------------------------------------------#
# ---------------------------------------------------- #
# LDAP konfiguration #
# ---------------------------------------------------- #
sub Load {
my $Self = shift;
# This is an example configuration for an LDAP auth. backend.
# (Make sure Net::LDAP is installed!)
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host'} = '192.168.4.137';
$Self->{'AuthModule::LDAP::BaseDN'} = 'dc=itup-consulting,dc=de';
$Self->{'AuthModule::LDAP::UID'} = 'uid';
#Check if the user is allowed to auth in a posixGroup
#(e. g. user needs to be in a group xyz to use otrs)
$Self->{'AuthModule::LDAP::GroupDN'} = 'cn=OTRS,ou=Groups,dc=itup-consulting,dc=de';
$Self->{'AuthModule::LDAP::AccessAttr'} = 'memberUid';
#for ldap posixGroups objectclass (just uid)
#$Self->{'AuthModule::LDAP::UserAttr'} = 'UID';
#for non ldap posixGroups objectclass (with full user dn)
#$Self->{'AuthModule::LDAP::UserAttr'} = 'DN';
# The following is valid but would only be necessary if the
# anonymous user do NOT have permission to read from the LDAP tree
# $Self->{'AuthModule::LDAP::SearchUserDN'} = '';
# $Self->{'AuthModule::LDAP::SearchUserPw'} = '';
# in case you want to add always one filter to each ldap query, use
# this option. e. g. AlwaysFilter => '(mail=*)' or AlwaysFilter => '(objectclass=user)'
#$Self->{'AuthModule::LDAP::AlwaysFilter'} = '';
# in case you want to add a suffix to each login name, then
# you can use this option. e. g. user just want to use user but
# in your ldap directory exists user@domain.
#$Self->{'AuthModule::LDAP::UserSuffix'} = '@domain.com';
# Net::LDAP new params (if needed - for more info see perldoc Net::LDAP)
$Self->{'AuthModule::LDAP::Params'} = {
port => 389,
timeout => 120,
async => 0,
version => 3,
};
# ---------------------------------------------------- #
# LDAP konfiguration #
# ---------------------------------------------------- #
# agent data sync against ldap
$Self->{'AuthSyncModule'} = 'Kernel::System::Auth::Sync::LDAP';
$Self->{'AuthSyncModule::LDAP::Host'} = 'ldap://192.168.4.137/';
$Self->{'AuthSyncModule::LDAP::BaseDN'} = 'dc=itup-consulting,dc=de';
$Self->{'AuthSyncModule::LDAP::UID'} = 'uid';
$Self->{'AuthSyncModule::LDAP::SearchUserDN'} = 'cn=admin, ou=user, dc=itup-consulting, dc=de';
$Self->{'AuthSyncModule::LDAP::SearchUserPw'} = 'password';
$Self->{'AuthSyncModule::LDAP::UserSyncMap'} = {
UserFirstname => 'givenName',
UserLastname => 'sn',
UserEmail => 'mail',
};
# AuthSyncModule::LDAP::UserSyncInitialGroups
# (sync following group with rw permission after initial create of first agent login)
$Self->{'AuthSyncModule::LDAP::UserSyncInitialGroups'} = ['users'];
}Bekomme wenn ich ins OTRS will aber immer folgende Meldung :
Apache Error Log:
Code: Select all
[Wed Mar 21 17:05:50 2012] -e: DBI connect('database=otrs;host=localhost;','otrs',...) failed: Access denied for user 'otrs'@'localhost' (using password: YES) at /opt/otrs//Kernel/System/DB.pm line 256
[Wed Mar 21 17:05:50 2012] -e: Use of uninitialized value in concatenation (.) or string at /opt/otrs//Kernel/System/Log.pm line 161.
ERROR: OTRS-CGI-01 Perl: 5.10.1 OS: linux Time: Wed Mar 21 17:05:50 2012
Message: Access denied for user 'otrs'@'localhost' (using password: YES)
Traceback (1278):
Module: Kernel::System::DB::new (v1.144) Line: 227
Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 143
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46
Module: (eval) (v1.90) Line: 204
Module: ModPerl::RegistryCooker::run (v1.90) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
Für JEDE Hilfe bin ich sehr dankbar (ist mein Abschlussprojekt
)