I just installed OTRS and trying to configure it.
Now, I have a very simple question: how can I setup OTRS to auto create ticket by email, for example support@my.domain ?
Thank's and sorry for my English
Auto create ticket by email
Moderator: crythias
Auto create ticket by email
Hello!
I just installed OTRS and trying to configure it.
Now, I have a very simple question: how can I setup OTRS to auto create ticket by email, for example support@my.domain ?
Thank's and sorry for my English
I just installed OTRS and trying to configure it.
Now, I have a very simple question: how can I setup OTRS to auto create ticket by email, for example support@my.domain ?
Thank's and sorry for my English
Re: Auto create ticket by email
Please read the admin manual chapter on fetching mails
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com