PDF font size

[LionelC]

Hello,
i have a problem with PDF generated by OTRS (ticket or CMDB), the fontsize is really too small, and very difficult to read it on paper.

I search in configuration of OTRS but did not find how to fix the fontsize.

Is it a param in kernel/Config.pm ?

thanks for reply.

[elaoe]

Same Problem here, can anyone help?

[reneeb]

Unfortunately you have to change the source code. In Kernel/Modules/AgentTicketPrint.pm (and there is an equivalent for the CMDB) you'll find a lot of "->Text(...)" code. In that code, you'll find "FontSize => 7" (or any other font size). You have to change that.

It would be great if you make it configurable and submit a pull request to the github.com repository....

[elaoe]

Found a solution!

in
.../Kernel/Modules/
you will find the
AgentTicketPrint.pm

in this File you can change all the FontSizes concerning the print output PDF.
Here you can also change background colors and table sizes.

*EDIT: Sorry I didn't see the previous reply before i postetd mine.