Notes not adding - RESOLVED

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kruegerM
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Joined: 02 Dec 2010, 16:53
Znuny Version: 6.0.29
Real Name: Marc
Company: National Jewish Health
Location: Denver, CO

Notes not adding - RESOLVED

Post by kruegerM »

OTRS 3.1.2 - When I try to add a Note and Submit - the window stays open and the article never gets added. Inbound/Outbound Phone both work - Pending works as does Priority.

Neither OTRS System Log nor HTTPD error_log seem to show anything.

ideas?

Removed a non-existant dynamic field from the 'viewNote' sys config area - we're fine now.
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