Upgrade Error - OutputFilterFAQ.pm Not Found!

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btjones
Znuny newbie
Posts: 1
Joined: 14 May 2012, 17:35
Znuny Version: 3.1.4.5
Real Name: Ben Jones

Upgrade Error - OutputFilterFAQ.pm Not Found!

Post by btjones »

This error occurs when I type in the URL to get to the ticket system.

"" Error Message: Module Kernel/Output/HTML/OutputFilterFAQ.pm not found!
Please contact your administrator.

Backend ERROR: OTRS-CGI-01 Perl: 5.12.3 OS: MSWin32 Time: Mon May 14 10:12:14 2012 Message: Module Kernel/Output/HTML/OutputFilterFAQ.pm not found! Traceback (2464): Module: Kernel::Output::HTML::Layout::Output (v1.381) Line: 741 Module: Kernel::Output::HTML::Layout::Header (v1.381) Line: 1490 Module: Kernel::Output::HTML::Layout::FatalError (v1.381) Line: 1079 Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 147 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_Program_20Files_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49 Module: (eval) (v1.90) Line: 204 Module: ModPerl::RegistryCooker::run (v1.90) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
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""

Does anyone have a clue what might be wrong? I just did an upgrade to the latest version but it seems to be giving me this error when trying to use the ticket system.

Thanks,
Ben
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