Hi,
I really need help,
I want to add a new field for a change request in database and make it visible in View of changes,
and possible to add a value for this field via interface,
can you tell me please the files that I should modify?
thank you for help
ITSMChangeManagement
Moderator: crythias
-
- Znuny superhero
- Posts: 630
- Joined: 17 Mar 2011, 14:40
- Znuny Version: 5.0.6
- Real Name: Yuri Kolesnikov
- Location: Russia
Re: ITSMChangeManagement
Try to see about FreeText fields for Changes in SysConfig - ITSMChangeManagement section. There you can add up to 60 text fields as well as for Tickets. There you can create them and configure it's visibility in ChangeManagment screens. 
SysConfig in ITSM Change Management -> Core::ITSMChange::FreeText
SysConfig in ITSM Change Management -> Frontend::Agent::ViewChangeEdit & some another sections.

SysConfig in ITSM Change Management -> Core::ITSMChange::FreeText
SysConfig in ITSM Change Management -> Frontend::Agent::ViewChangeEdit & some another sections.
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
Re: ITSMChangeManagement
thank you for your help,can you please tell how I can add?
because I tried and it doesn't work,
regards,
because I tried and it doesn't work,
regards,
Re: ITSMChangeManagement
I found where the error that caused these,now it works but it is visible like a choicetextfield,
and I need it to be a textfield
and I need it to be a textfield
