Show All Articles as default

Moderator: crythias

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CHFiredancer
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Posts: 40
Joined: 04 Apr 2012, 16:10
Znuny Version: 3.1.1
Real Name: Daniel
Company: MediaFire
Location: Texas, USA

Show All Articles as default

Post by CHFiredancer »

Is there there a way to make Show All Articles be the default view for Tickets?

Here's a link to the Show All Articles tab located in the ticket:

http://www.mediafire.com/i/?csqois4zznaziq5
Daniel Goebel

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OTRS Help Desk 3.1
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jojo
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Re: Show All Articles as default

Post by jojo »

have a look in the Sysconfig settings for the Ticket Zoom. There is a expand all option
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CHFiredancer
Znuny newbie
Posts: 40
Joined: 04 Apr 2012, 16:10
Znuny Version: 3.1.1
Real Name: Daniel
Company: MediaFire
Location: Texas, USA

Re: Show All Articles as default

Post by CHFiredancer »

Thank you, I greatly appreciate it :)
Daniel Goebel

OTRS Newbie
OTRS Help Desk 3.1
Survey Mod
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