How to get the value of a dynamic field in an event module ?
In details :
I want to run an action , using event, according to the value of a dynamic field
( dynamic field is a check box, let say "IsCompanyTicket")
The current situation :
Dynamic field created and associated to Customer ::Frontend
new ConfigItem added in Kernel/Config/Files/Ticket.xml
Event module created in Kernel/System/Ticket/Event/
In that module, I can see (print) the dynamic Field name DynamicField_IsCompanyTicket, th'at's ok
but I DON'T know how to ge the value
I mean something like my $df_value = $Ticket{DynamicField_SetTicketAsPrivate}; doesn't work
were to look for ?
Best regards
How to get the value of a dynamic field in an event module ?
-
- Znuny newbie
- Posts: 2
- Joined: 13 Jun 2012, 13:47
- Znuny Version: 3.1.5
- Real Name: Chambon
- Company: IN2P3 / CNRS
Re: How to get the value of a dynamic field in an event modu
Sorry, but many typo error is the previous message
I meant that something like my $df_value = $Ticket{DynamicField_IsCompanyTicket}; doesn't work
and I don"t kown where to look for in documentation ?
Best regards
I meant that something like my $df_value = $Ticket{DynamicField_IsCompanyTicket}; doesn't work
and I don"t kown where to look for in documentation ?
Best regards