FAQ module 2.1.2 not correctly deployed, although working

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koki
Znuny newbie
Posts: 9
Joined: 15 Apr 2012, 22:42
Znuny Version: 3.1.2

FAQ module 2.1.2 not correctly deployed, although working

Post by koki »

Hi,

after i tried to install (upgrade, actually, but i had to uninstall and then re-install the package) the FAQ 2.1.2 module, it told me that the package was not correctly deployed.

After examining the error log, it seems that these two files missed some CRC check or something like that, as only them had a red "X" next to them.
doc/en/FAQ.pdf and doc/de/FAQ.pdf.

What should i do to fix these two?

The module itself seems to be working, i can add/read/remove FAQ entries and so on.
CSL
Znuny expert
Posts: 159
Joined: 11 Nov 2011, 19:27
Znuny Version: 3.0.11

Re: FAQ module 2.1.2 not correctly deployed, although workin

Post by CSL »

If the only files it's complaining about are two PDF files in the documentation folder, then I wouldn't worry much about this. If you want to try to fix it, then I'd run the permissions script ( /opt/otrs/bin/otrs.SetPermissions.pl ) with your appropriate arguments to make sure the permissions aren't causing this, and then remove and re-install the package.
Backend: OTRS 3.0.11 RedHat Enterprise Linux 6.2, Apache, MySQL with replication
Frontend: OTRS 3.0.11 RedHat Enterprise Linux 6.2 with SELinux, Apache SSL
koki
Znuny newbie
Posts: 9
Joined: 15 Apr 2012, 22:42
Znuny Version: 3.1.2

Re: FAQ module 2.1.2 not correctly deployed, although workin

Post by koki »

Thank you,

setting the permissions solved the issue.
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