OTRS not received and sending emails

[felipefls]

Hi, today my OTRS is not receiving email, I filter the log (tail -f /var/log/messages) and return this message:

Jun 18 11:15:02 localhost OTRS-PostMasterMailbox.pl-10[2933]: [Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (my domain.com/21304)!


Anybody knows how I can fixed this issue?!?!

Thanks

[CSL]

PostMasterMailbox can't start because it's already running, so you'll need to kill the running copy first. It's given you the PID (21304) so it should be simple to kill the process. Viewing all running instances is probably a good idea first: ps -a |grep PostMaster

If it hangs again and you get this error afterwards as well, then something is happening to hang PostMasterMailbox, and you'll need to troubleshoot it further.

[felipefls]

Thank's. I was try to find the PostMaster but no success. Then I use the option "-f 1" and works. Now I remove this option and still work. This moment, the problem solved!!

But, thanks for your answer.