Create CC field in Customer Page

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wsaelens
Znuny newbie
Posts: 1
Joined: 13 Jul 2012, 11:41
Znuny Version: 3.1.0

Create CC field in Customer Page

Post by wsaelens »

Hi all,

I would like to have a CC field in my customer page. Is it possible?
And what do i have to do?

Thanks in advance!

Kind regards,
WS
reneeb
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Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
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Re: Create CC field in Customer Page

Post by reneeb »

Can you describe the problem more detailed? Which customer page? What should the CC field be used for? ...
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crythias
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Re: Create CC field in Customer Page

Post by crythias »

He wants somehow to send the ticket request to both OTRS and (for instance), his supervisor.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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