500 Internal Server Error

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carl
Znuny newbie
Posts: 6
Joined: 03 Aug 2012, 21:39
Znuny Version: 3.1.4

500 Internal Server Error

Post by carl »

hello
Everytime i try to enter to the customer portal this is what i see
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@somenet.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
what can i do to fix this problem ?? :? :? :?
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: 500 Internal Server Error

Post by jojo »

have a look in the logfiles of OTRS and the webserver
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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