when i access our OTRS homepage (index.pl) to log in, i got error message so that i couldn't even key usernames and passwords.
the first screenshot below are what i got from firefox while second and third from internet explorer. is there any one could help me on this?
btw, seems this started happening after i run a backup job.
OTRS failure: cannot log in
Moderator: crythias
OTRS failure: cannot log in
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OTRS version: 3.1.12
OS: CentOS 5.5
LDAP: Microsoft Active Directory
Mail system: Microsoft Exchange
OS: CentOS 5.5
LDAP: Microsoft Active Directory
Mail system: Microsoft Exchange
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Re: OTRS failure: cannot log in
Delete the cache.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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