Hello,
I'm testing the cmdb part of otrs. I have populated it with computers, and have tested an association with a customer via the owner field.
Is it possible to see the computer from the agent interface, in the customer informations (among phone, mail, etc) ?
Regards
Mikael
customer's config items
Moderator: crythias
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- Znuny newbie
- Posts: 24
- Joined: 11 Nov 2012, 00:14
- Znuny Version: 3.1.11
- Real Name: Mikael Kermorgant
- Company: Iufm de Paris
customer's config items
Mikael
Using ORS::ITSM 3.1.11-3.1.6 on Debian
Using ORS::ITSM 3.1.11-3.1.6 on Debian