ConfigItem mandatory fields

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marcinp
Znuny newbie
Posts: 9
Joined: 19 Jan 2013, 20:20
Znuny Version: 3.1.12

ConfigItem mandatory fields

Post by marcinp »

I'm trying to set up my own specific item type (Credentials) and I don't want to have Name, DeploymentState, IncidentState fields in new item creation form. How can disable those mandatory fields (or hide them and set to default) and attachment button?
jojo
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Joined: 26 Jan 2007, 14:50
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Re: ConfigItem mandatory fields

Post by jojo »

thats not possible
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marcinp
Znuny newbie
Posts: 9
Joined: 19 Jan 2013, 20:20
Znuny Version: 3.1.12

Re: ConfigItem mandatory fields

Post by marcinp »

jojo wrote:thats not possible
Can I at least change the names of these fields?
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: ConfigItem mandatory fields

Post by jojo »

just globally for all classes via translation files
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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