httpbasicauth for customers with several backends

artturi · Post by **artturi** » 23 Jan 2013, 15:08

Hello,

I'm currently using single sign on for the customer page, which is ok for 80% of them as they are internal customers found in our ldap.

The single sign on is operated by a CAS server, and otrs handles that with "HTTPBasicAuth". Apache is configured that way :

Code: Select all

  <LocationMatch /otrs/customer.pl>
    AuthType CAS
    CASGateway /otrs/
    Require valid-user
  </LocationMatch>

As you can see, CAS auth is done in "gateway mode" which is non blocking. If the user is not already authenticated, it gets redirected to otrs BUT with an error message saying the authentication failed.

This is ok for customers having already an account as they now have the possibility to login, but the registration form is not available.

So it seems the registration form and http basic auth are mutually exclusive. Any idea of how to not getting this error message and activating the registration form ?

Regards,