Authenticate Customers with LDAP and store them in the DB

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matiasburni
Znuny newbie
Posts: 1
Joined: 22 Jan 2013, 18:10
Znuny Version: 3.1.12
Real Name: Matias Burni

Authenticate Customers with LDAP and store them in the DB

Post by matiasburni »

Hi, I want to Authenticate Customers with LDAP and store them in the DB in the first successful login.
I could sync with LDAP, authentication works fine, but as the Customers are not imported into the OTRS DB, I can not see them in the Admin>Customers (they are only stored in the session) section and on that way is impossible to assign Groups privileges.
For Agents this feature works fine, but for Customers we have different classes/methods for authentication. I do not want to import all my Active Directory users because it is a huge company, so I want to store customers on demand (only which ones who login once at least).

My other question is if exist a way to map LDAP groups with the companyID, because I have some protected projects and I want to restrict access to "Company Tickets" only for LDAP group members.
jojo
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Re: Authenticate Customers with LDAP and store them in the D

Post by jojo »

thats not possible without development
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