Sub type in New Ticket Email form

sunil2012 · Post by **sunil2012** » 04 Feb 2013, 09:24

Hi There,

I want to add new drop down for sub type in the New ticket email form, Which will be automatically filled on behalf of type selection. It will be a great help of me if anybody can give some suggestion or idea.

Thanks in Advance.

jojo · Post by **jojo** » 04 Feb 2013, 10:24

you have to use a dynamic field and some ACLs for filtering

sunil2012 · Post by **sunil2012** » 04 Feb 2013, 11:43

Thanks for the reply.

Can we have type based filtration of Sub types? If yes then please let me know How and where?

Znuny Open Source Ticketsystem

Sub type in New Ticket Email form

Sub type in New Ticket Email form

Re: Sub type in New Ticket Email form

Re: Sub type in New Ticket Email form