CustomerPanelOwnSelection not working [SOLVED]

[leo5nidas]

Hi all

We have upgraded our otrs platform from version 3.1.11 to 3.2.1. The upgrade process went smoothly and the upgrade scripts ran without any problem.

However, when we use the CustomerPanelOwnSelection in Frontend::Customer::Ticket::ViewNew to specify the queues the customer can select as a recipient for the new ticket form, the system works in a strange way:

1. When the customer enters the New Ticket form, the system displays correctly the queues specified in CustomerPanelOwnSelection.
2. But, when the customer selects any queue in the dropdown list To, the system resets the list and from then on, it shows every queue defined in the system, ignoring the CustomerPanelOwnSelection settings.

Please, could you tell us what could be happenning?

Thank you in advance. Regards

[NavaNava]

I have the same problem.

[jojo]

Bug#9127 will be fixed in 3.2.2 which will be released next week

[leo5nidas]

Thank you! Upgraded to version 3.2.2 (where the bug is fixed) and working.