Hi there,
we have some wired error messeges on our OTRS 3.1.1 system.
ORTS-Webinterface:
OTRS-CGI-10 The change state requested is not known!
OTRS-CGI-10 Need Value!
The same in /var/log/syslog
Mar 8 10:12:36 srv-otrs OTRS-CGI-10[435]: [Error][Kernel::System::ITSMChange::ChangeSearch][Line:1608]: The change state requested is not known!
Mar 8 10:12:36 srv-otrs OTRS-CGI-10[435]: [Error][Kernel::System::Cache::Set][Line:114]: Need Value!
System Info:
Debian Linux 6.0.7
perl 5.10.1-17squeeze5
Any ideas how to fix that damn thing?
Greetings
OTRS 3.1.1 -- OTRS-CGI-10 -- Errors
Moderator: crythias
Re: OTRS 3.1.1 -- OTRS-CGI-10 -- Errors
check your configured ad used change states
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: OTRS 3.1.1 -- OTRS-CGI-10 -- Errors
With 'ad' you meen our Active-Directory?jojo wrote:check your configured ad used change states
Thanks for the Hint anyway.
Re: OTRS 3.1.1 -- OTRS-CGI-10 -- Errors
no, this should be and
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com