Generic Agent Not Working for V3.2.3

Moderator: crythias

Locked
kanishk
Znuny newbie
Posts: 9
Joined: 18 Mar 2013, 14:16
Znuny Version: 3.2.3
Company: WeiDan

Generic Agent Not Working for V3.2.3

Post by kanishk »

Hi

Need urgent help in setting Generic agent configuration.

I am trying to run a simple job from OTRS Admin generic agent. Move ticket from one queue to another queue.

Running from Admin interface is working but it is not triggering by itself. is there any configuration that needs to run this crown job?

Kanishk
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Generic Agent Not Working for V3.2.3

Post by jojo »

please do not post the same issue in several threads!
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Locked