Can anybody help me with generic agent custom module and ticket commands with example. I want to execute a external script and I am new to pearl.
Thanks in advance for the help.
Generic agent custom module or ticket commands
Moderator: crythias
Re: Generic agent custom module or ticket commands
If I want to execute a perl script then where should I place the perl file
When I give the name of perl file I get the below error:
Can't exec "genericRunScript.pl": No such file or directory at /opt/otrs/bin/cgi-bin/../../Kernel/System/GenericAgent.pm line 1195.
When I give the name of perl file I get the below error:
Can't exec "genericRunScript.pl": No such file or directory at /opt/otrs/bin/cgi-bin/../../Kernel/System/GenericAgent.pm line 1195.
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reneeb
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Re: Generic agent custom module or ticket commands
You should pass the absolute path to the script.
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