Hello, when i open the history of a ticket i see the date completely wrong, month, day and year. This happen only in the history and also for all the new ticket just opened.
Where can i check? Thanks.
S
Wrong date in History
Moderator: crythias
Re: Wrong date in History
choose another language
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 18
- Joined: 10 Apr 2013, 14:26
- Znuny Version: 3.2.5
- Real Name: Stefano Sanna
- Company: Ounet Sistemi s.r.l.
Re: Wrong date in History
You mean for the user option? Tried without solve.
-
- Znuny newbie
- Posts: 18
- Joined: 10 Apr 2013, 14:26
- Znuny Version: 3.2.5
- Real Name: Stefano Sanna
- Company: Ounet Sistemi s.r.l.
Re: Wrong date in History
Hello, can someone help me? In any ticket when i open the history the date and time are completely wrong. What can i check?
Thanks.
Thanks.
Re: Wrong date in History
time settings of the system and the database
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 18
- Joined: 10 Apr 2013, 14:26
- Znuny Version: 3.2.5
- Real Name: Stefano Sanna
- Company: Ounet Sistemi s.r.l.
Re: Wrong date in History
Thanks for your answer but i've already check the time and all is fine and syncronized.jojo wrote:time settings of the system and the database
There's a different time for the mysqldb? Where can i found it?
Thanks.
Stefano.
-
- Znuny newbie
- Posts: 18
- Joined: 10 Apr 2013, 14:26
- Znuny Version: 3.2.5
- Real Name: Stefano Sanna
- Company: Ounet Sistemi s.r.l.
Re: Wrong date in History
OK, from the mysql i've done thessanna wrote:Thanks for your answer but i've already check the time and all is fine and syncronized.jojo wrote:time settings of the system and the database
There's a different time for the mysqldb? Where can i found it?
Thanks.
Stefano.
SELECT CURTIME();
and
SELECT CURDATE();
all is correct but i see that the format is different. in the sql the value returned is YYYY/MM/DD and in the OTRS History is DD/MM/YYYY
could be this the problem? if yes, how can i modify?
By the way note that also the creation time have that format DD/MM/YYYY and that value is correct, only the history have this problem.
Thanks.
Stefano.