Hi all,
I would like to move a dynamic field from down to the up of the screen in Frontend::Agent::Ticket::ViewPhoneNew, how to do that?
http://imageshack.us/photo/my-images/89/gl.png/
Thank you,
Éric
move dynamic field in phoneTicketView[SOLVED]
Moderator: crythias
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move dynamic field in phoneTicketView[SOLVED]
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Last edited by free03 on 22 Jun 2013, 19:59, edited 1 time in total.
OTRS 3.2.1 on Linux RedHat with MySQL database
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Re: move dynamic field in phoneTicketView
To move a dynamic field requires changing the .dtl associated with the screen you're in.
You may either move the Block containing the automatic information, or add the (sample code provided) block for the Dynamic Field you want in the appropriate place.
Note that, in any case, you will need to provide a block for every enabled Dynamic field, whether it is shown or not.
You may either move the Block containing the automatic information, or add the (sample code provided) block for the Dynamic Field you want in the appropriate place.
Note that, in any case, you will need to provide a block for every enabled Dynamic field, whether it is shown or not.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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-
- Znuny newbie
- Posts: 22
- Joined: 22 Feb 2013, 20:03
- Znuny Version: 3.2.1
- Real Name: Éric
- Company: UdeS
- Location: Sherbrooke, Québec. Canada
Re: move dynamic field in phoneTicketView [SOLVED]
Moving the Block containing the automatic information was the solution!
Thank you crythias
Éric
Thank you crythias
Éric
OTRS 3.2.1 on Linux RedHat with MySQL database