Need to add 'Change Queue' option in TicketCompose

[Harikumar]

Hi Team,

Please help me.I want to add the field 'Change Queue' option in the Agent Interface-Ticket Compose.
To be more detailed.
When a Agent opens a ticket, he should see a option for ;Change Queues'.Kindly help me in this regard.
Also teach me how to remove the field 'Bcc' from the ticket screen for Agent.

[crythias]

You can't. Queues are for agents, not customers. There's no purpose to change the queue while talking to a customer.