Shibboleth SSO auto-registration

[lanthier]

Dear otrs forum members,

I have succesfully configured an external backend authentication for customers on my OTRS 3.1.12 linux installation, using Shibboleth, as described on Peggys'blog (http://blog.xego.it/?p=22) and OTRS documentation, under the example 4.12. Authenticate Agents using HTTPBasic.

And then, as soon as the user is created in the local DB, one can authentify.

I saw that there were an existing AuthSyncModule which could be use to create users from an LDAP directory.

But is there a mean to achieve this goal : I would like that an unexisting OTRS account to be automaticaly created in the local DB in the case a successfully authentication of a valid user by the use of the values in HTTP headers.

As Shibboleth sends all the good informations I need in the HTTP Headers (mail address of the user, givenName, sn, etc), it could be interesting to use this source of informations to automatically populate the user auto-registration upon login.

Is there someone who has already did it?

Best regards,

Stéphanie