JabberNotification problems

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zeus
Znuny newbie
Posts: 6
Joined: 17 Oct 2013, 10:10
Znuny Version: 3.2.9
Real Name: Zeus Panchenko
Company: I.B.S. LTD

JabberNotification problems

Post by zeus »

hi,

may somebody advise, please?

after successful installation and configuration of JabberNotification I can see in System Log this:

Code: Select all

Thu Oct 17 12:20:01 2013 	error 	OTRS-otrs.GenericAgent.pl-10 	XMPP authentication failed to 'otrs' on 1.2.3.4!
and no any other debug ...

after modification of module to output more info, OTRS complains about integrity of the module and the very module stops to appear in log at all ...

where to look at, please?
OTRS 3.2.x (private) on FreeBSD with PostgreSQL backend and LDAP as auth.
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