Customers and Companies not showing on Dashboard for Agent

Moderator: crythias

Locked
Sophy978
Znuny newbie
Posts: 83
Joined: 06 Jul 2012, 22:01
Znuny Version: 3.1.5
Real Name: Sophy

Customers and Companies not showing on Dashboard for Agent

Post by Sophy978 »

I have the Customers and Companies tab showing to all our agents. But somehow one of the agent can not longer view these two tabs. Are there any settings for this to get it to appear for that agent? Thanks.
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: Customers and Companies not showing on Dashboard for Age

Post by crythias »

Group membership is usually a factor.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Sophy978
Znuny newbie
Posts: 83
Joined: 06 Jul 2012, 22:01
Znuny Version: 3.1.5
Real Name: Sophy

Re: Customers and Companies not showing on Dashboard for Age

Post by Sophy978 »

Thanks, I found the issue. I was changing the group settings for other things and it somehow affected this agent's setting. It is fixed now. Thanks.
Locked