Hi all,
recently we update our otrs to the latest version. But now a lot of pop3 fetched mail will open a ticket with no text inside, if i open it i read: this item has no articles yet
Any idea ?
Empty ticket after upgrade
Moderator: crythias
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reneeb
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Re: Empty ticket after upgrade
Anything in the OTRS logs?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Re: Empty ticket after upgrade
The log are ok. Now i've checked the directory permission.