"Process Scheduler is registered but can not be running"

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cesarlisboa
Znuny newbie
Posts: 5
Joined: 14 Nov 2013, 18:05
Znuny Version: 3.3.1
Real Name: Cesar Lisboa
Company: Abril S/A

"Process Scheduler is registered but can not be running"

Post by cesarlisboa »

Hi, I updated the version from otrs 3.2.10 to 3.3.1. All ocurred well, but, now, I received messages in dashboard from otrs like "Process Scheduler is registered but can not be running".
I restarted the process and executed the script otrs.Scheduler.pl, but dont work.
This messages show me every 1 minute after force the reboot the process.
Can somebody help?
I use CENTOS 6.4.
Tks.
wurzel
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Posts: 3273
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: "Process Scheduler is registered but can not be running"

Post by wurzel »

Hi,

there is a linux process you need to register.

http://doc.otrs.org/3.3/en/html/upgrading.html
Point 17

Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
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cesarlisboa
Znuny newbie
Posts: 5
Joined: 14 Nov 2013, 18:05
Znuny Version: 3.3.1
Real Name: Cesar Lisboa
Company: Abril S/A

Re: "Process Scheduler is registered but can not be running"

Post by cesarlisboa »

Hello,

I used rpm package to install the OTRS. This process is not automatic?

I followed the instalation doc, but dont working, the message is displayed every minute.

Tks.
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