Hi,
OTRS version 3.3.1, ITSM 3.3.1, Vmware Virtual System 4GB ram with ubuntu inside.
problem with new ticket creation, submit page sometimes takes ~30s or more to close, why, how can i speed it up.
If I manually close page just after submitting new ticket, I see everything is working as supposed, new ticket is created, so why that window is not closing after 1-3s,\
I dont know where to look, no errors in logs
new ticket submit page takes so long to close
Moderator: crythias
-
- Znuny newbie
- Posts: 3
- Joined: 16 Oct 2013, 09:22
- Znuny Version: 3.2.9
- Real Name: Arturas
- Company: Etronika
-
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: new ticket submit page takes so long to close
Likely there are issues on sending email notification.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask