new ticket submit page takes so long to close

Moderator: crythias

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antislayer
Znuny newbie
Posts: 3
Joined: 16 Oct 2013, 09:22
Znuny Version: 3.2.9
Real Name: Arturas
Company: Etronika

new ticket submit page takes so long to close

Post by antislayer »

Hi,

OTRS version 3.3.1, ITSM 3.3.1, Vmware Virtual System 4GB ram with ubuntu inside.
problem with new ticket creation, submit page sometimes takes ~30s or more to close, why, how can i speed it up.
If I manually close page just after submitting new ticket, I see everything is working as supposed, new ticket is created, so why that window is not closing after 1-3s,\
I dont know where to look, no errors in logs
crythias
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Re: new ticket submit page takes so long to close

Post by crythias »

Likely there are issues on sending email notification.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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