Hello,
I try to use an SQL query to export all the Information of recently closed tickets. To prevent exporting those already exported, I added a boolean to the article DB which should be set as soon as an article is exported and then used to filter the export. Is there a way to do this inside of the SQL Box or do i need to use some other way of adressing the database?
Greets
mpmnu
SQL Queries
Moderator: crythias
SQL Queries
Using OTRS ITSM 3.2.9 and KIX4OTRS 5.1.1 on Ubuntu 12.04 LTS with MySQL
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Re: SQL Queries
For your protection, you cannot make changes to data via the SQL box (essentially, DESCRIBE and SELECT are your primary allowed verbs)
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: SQL Queries
you should not change the table structures provided.
The best woud be to cache or save the last ticket ID in your application
The best woud be to cache or save the last ticket ID in your application
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